Your Privacy Is Our Priority

This Privacy Policy ("Policy") applies to the tk696 platform and its associated services. When you use our website, register, or use any of our services, you are considered to have accepted the terms of this Policy. We place the highest importance on your privacy and are committed to keeping your information secure.

tk696 believes that protecting user data on digital platforms is a fundamental right. That is why we follow modern SSL encryption technology and strict data management practices to ensure your personal and financial information remains safe at all times.

1. What Information We Collect

When you open an account on tk696 or use our services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and password (stored in encrypted form)
• Residential address and nationality
• National ID or passport number (for identity verification)
• Payment method details: bKash, Nagad, or Rocket account number
• Information provided when contacting our support team

1.2 Information Collected Automatically

• IP address, device type, and operating system
• Browser type and version
• Time of visits to our site, page view details, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

1.3 Information Received from Third Parties

We may receive additional information about you from identity verification agencies or payment processors, which is used to improve our service quality and prevent financial fraud.

2. Purpose of Using Your Information

tk696 uses your personal information for the following legitimate purposes:

3. Data Storage and Security

We use industry-standard technology and practices to keep your information secure. Our security measures include:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption.
• Firewall and Antivirus: Our servers are protected by robust firewalls and security systems.
• Two-Factor Authentication: Two-factor authentication is used to provide an additional layer of protection when accessing your account.
• Restricted Staff Access: Only authorised staff can access your personal information, and they are bound by confidentiality obligations.
• Regular Security Audits: Our systems are regularly tested through security audits to identify potential vulnerabilities.

Your information is stored on our secure servers. Even after an account is closed, data may be retained for the minimum period required by legal obligations and dispute resolution.

4. Sharing Your Information with Third Parties

tk696 does not sell or rent your personal information. However, limited information may be shared in the following circumstances:

4.1 With Service Providers

We work with trusted third parties for our technical infrastructure, payment processing, or identity verification. These partners may use your information only in accordance with our instructions and under confidentiality agreements.

4.2 For Legal Obligations

We may be required to disclose your information to comply with a court order, a government authority's request, or applicable legal obligations. In such circumstances, we will disclose only the minimum information legally required.

4.3 In the Case of Business Restructuring

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new operating entity. We will notify you in advance if such a change occurs.

5. Cookies and Tracking Technology

We use cookies to ensure the functionality of our platform and to improve your experience.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality. They are used to maintain your login session, carry out security verification, and process payments. Disabling these cookies will prevent the site from functioning properly.

5.2 Analytics Cookies

We use analytics cookies to understand usage patterns on our site. This information is aggregated and anonymised and helps us improve our services.

5.3 Managing Cookies

You can delete or block cookies through your browser settings. Please note, however, that disabling cookies may limit some features of the tk696 platform.

6. Your Rights

You have the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request that we correct it.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though due to legal obligations it may not be possible to delete all information immediately.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.
• Right to Withdraw from Marketing: You may stop receiving promotional messages at any time.

To exercise any of these rights, please contact us at [email protected] or speak with our support team via live chat.

7. Protection of Minors' Information

tk696 is an adult gaming platform intended only for those aged 21 and above. We do not knowingly collect or process information from any person under the age of 21.

We follow an age verification process at registration. If we suspect that an account holder is under 21, we will immediately suspend that account and delete the information collected.

If you become aware that a minor has registered on our platform, please notify our support team immediately.

8. External Links and Third-Party Sites

The tk696 platform may contain content from game software providers such as PG Soft, Pragmatic Play, JILI, and Spribe. These providers have their own privacy policies, and tk696 is not responsible for information collection on their platforms.

Our payment partners bKash, Nagad, and Rocket have their own privacy policies. When you use these services, you are also subject to their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend that you review this page regularly. The date of each update will be noted at the top of the page.

If you have any questions about this policy, please contact us through our 24/7 live chat service or by emailing [email protected]. Our Bengali-speaking support team is always ready to help you.

10. Responsible Gaming and Use of Information

We use data about your gaming behaviour for responsible gaming initiatives. If our analysis indicates that a user's gaming habits are reaching a harmful level, we may provide that user with support information and self-exclusion options.

The use of information for this purpose is to ensure your wellbeing and is not a punitive measure. To learn more about responsible gaming, visit our Responsible Gaming page.